Support Packages
Our Services Tailored to Company Size
The DotOnes Difference
Micro Office
Helpdesk
1st & 2nd line support
3rd line support
Out-of-hours support
End user training
Cloud Solutions
Infrastructure as a Service
Desktop as a Service
Private Cloud
Public Cloud
Maintenance
Information Systems Structuring
Regular System Updates
Physical equipment maintenance scheme
Structured cabling reviews
Account Management
IT Road Map
Dedicated account manager
Tailored service level agreements (SLA)
Monitoring & Reporting
24/7 system monitoring
Frequent system reports
Security & Resilience
Onsite & offsite backups
Disaster recovery testing
Vulnerability scanning
Security penetration testing
Connectivity
Broadband Connections
Fibre Connections
Wireless Infrastructures
Choose
Small Business
Helpdesk
1st & 2nd line support
3rd line support
Out-of-hours support
End user training
Cloud Solutions
Infrastructure as a Service
Desktop as a Service
Private Cloud
Public Cloud
Maintenance
Information Systems Structuring
Regular System Updates
Physical equipment maintenance scheme
Structured cabling reviews
Account Management
IT Road Map
Dedicated account manager
Tailored service level agreements (SLA)
Monitoring & Reporting
24/7 system monitoring
Frequent system reports
Security & Resilience
Onsite & offsite backups
Disaster recovery testing
Vulnerability scanning
Security penetration testing
Connectivity
Broadband Connections
Fibre Connections
Wireless Infrastructures
Choose
Mid-size Company
Helpdesk
1st & 2nd line support
3rd line support
Out-of-hours support
End user training
Cloud Solutions
Infrastructure as a Service
Desktop as a Service
Private Cloud
Public Cloud
Maintenance
Information Systems Structuring
Regular System Updates
Physical equipment maintenance scheme
Structured cabling reviews
Account Management
IT Road Map
Dedicated account manager
Tailored service level agreements (SLA)
Monitoring & Reporting
24/7 system monitoring
Frequent system reports
Security & Resilience
Onsite & offsite backups
Disaster recovery testing
Vulnerability scanning
Security penetration testing
Connectivity
Broadband Connections
Fibre Connections
Wireless Infrastructures
Choose
